Treatment of Minor Health Conditions

Overview

At The Pharmacy Network, our pharmacists provide assessment and treatment for a wide range of minor health conditions, offering a fast, convenient alternative to waiting for a GP appointment. Many everyday health concerns can be safely managed in the pharmacy, with advice and treatment provided by trained healthcare professionals.

Our pharmacists offer walk-in consultations at The Pharmacy on Bunda, The Pharmacy on Northbourne, and The Pharmacy on Franklin, making it easy to access same-day healthcare advice when you need it.

Service Restrictions

If your health condition requires more extensive care than can be provided in the pharmacy, we will refer you to your GP, walk-in clinic, or emergency department as appropriate.

What Are Minor Health Conditions?

Minor health conditions are common illnesses or symptoms that can usually be managed without the need for a prescription or specialist care. These may include:

• Coughs, colds, and flu symptoms

• Allergies and hay fever

• Headaches and mild pain

• Skin conditions such as rashes, bites, or irritation

• Gastrointestinal issues such as reflux, diarrhoea, or constipation

• Minor wounds & some minor skin infections

• Musculoskeletal inflammation

Pharmacists are trained to assess these conditions and recommend appropriate treatment options within their scope of practice.

How Our Pharmacists Can Help

During a consultation at The Pharmacy Network, our pharmacists will:

• Ask questions about your symptoms and medical history

• Assess whether your condition is suitable for pharmacy treatment

• Recommend appropriate over-the-counter or pharmacist-only medicines

• Provide advice on symptom management and recovery

• Identify any warning signs that may require further medical care

Pharmacists use a structured approach to assessment and decision-making, consistent with the PSA Professional Practice Standards.

Why Choose a Pharmacy Consultation?

For many common conditions, visiting a pharmacy can be a quick and accessible way to get treatment and advice. Benefits include:

• No appointment required

• Same-day access to care

• Immediate access to treatment options

• Professional healthcare advice from qualified pharmacists

Pharmacists play an important role in primary healthcare by helping patients manage minor conditions safely and reducing unnecessary delays in treatment.

What to Expect at The Pharmacy Network

Consultations are conducted in a private consultation area at The Pharmacy Network. Our pharmacists will take the time to understand your symptoms and recommend appropriate treatment options tailored to your needs.

Where possible, we aim to provide fast, convenient care, while ensuring advice is safe, evidence-based, and appropriate.

When Referral Is Needed

Not all conditions can be safely managed in the pharmacy. Our pharmacists will recommend referral to your GP, walk-in clinic, or emergency department as appropriate if:

• Symptoms are severe, persistent, or worsening

• There are signs of a more serious condition

• The condition falls outside the pharmacist scope of practice

• Prescription treatment or further investigation is required

Referral ensures you receive the most appropriate level of care.

Convenient Care, Close to Home

If you’re searching for treatment for minor illnesses near you, pharmacy health advice, or same-day care without a GP appointment, our pharmacists at The Pharmacy Network are here to help.

Visit The Pharmacy on Bunda, The Pharmacy on Northbourne, or The Pharmacy on Franklin for fast, professional support for everyday health concerns.

References

Pharmaceutical Society of Australia. (2017). Professional Practice Standards.