Atopic Dermatitis Treatment

Overview

At The Pharmacy Network, our pharmacists at The Pharmacy on Franklin can assess and provide treatment for mild flare-ups of atopic dermatitis (eczema) in eligible patients. Eczema is a common, long-term skin condition that can flare periodically, and early treatment can help reduce symptoms and prevent worsening.

This service provides same-day eczema treatment, offering a fast, convenient option for managing flare-ups without waiting for a GP appointment, while ensuring care remains safe and appropriate.

Requirements

Bookings are required for this service. Please call our team at the Pharmacy on Franklin to make a booking.

Service Restrictions

The Pharmacy on Franklin is the only Pharmacy Network Pharmacy able to provide this service.

You must have previously been diagnosed with mild atopic dermatitis by a medical practitioner to access this service.

Pharmacists are not permitted to treat moderate or severe atopic dermatitis.

What Is Atopic Dermatitis?

Atopic dermatitis (eczema) is a chronic inflammatory skin condition that causes dry, itchy, and inflamed skin (healthdirect.gov.au).

• Common symptoms include:

• Dry, cracked skin

• Red, inflamed patches

• Itching (which can be severe)

• Flare-ups followed by periods of improvement

Eczema often varies over time, with periods of flare and remission (healthdirect.gov.au).

Who This Service Is Suitable For

Pharmacist treatment is appropriate for mild flare-ups of previously diagnosed eczema.

You may be eligible if you:

• Have been previously diagnosed with eczema by a doctor

• Are experiencing a mild flare-up

• Have localised symptoms

• Do not have signs of infection or severe disease

Pharmacists do not diagnose new eczema — if your symptoms are new or unclear, referral is required (NSW Health, 2026).

How Our Pharmacists Can Help

During a consultation at The Pharmacy on Franklin, our pharmacists will:

• Assess your symptoms and flare pattern

• Confirm your previous diagnosis and treatment history

• Identify potential triggers or contributing factors

• Determine whether pharmacist treatment is appropriate

• Recommend or supply appropriate treatment where indicated

• Provide advice on skin care and flare prevention

Pharmacists providing this service must follow structured protocols and additional training requirements to ensure safe and consistent care (NSW Health, 2026).

What to Expect at The Pharmacy Network

Consultations are conducted in a private consultation area at The Pharmacy on Franklin. Our pharmacists will assess your condition and discuss your current symptoms and management.

If appropriate, treatment can be provided during the same visit, allowing for fast relief and convenient access to care.

When Referral Is Needed

Our pharmacists will refer you to a GP if:

• The condition is new or not previously diagnosed

• Symptoms are moderate to severe or widespread

• There are signs of infection (e.g. weeping, crusting, pain)

• The condition is not responding to treatment

Referral ensures appropriate diagnosis and management of more complex cases.

Convenient Eczema Support

If you’re searching for eczema treatment near you, pharmacy eczema care, or same-day skin treatment, our pharmacists at The Pharmacy Network are here to help.

Visit The Pharmacy on Franklin for convenient, professional care for mild eczema flare-ups.

References

Healthdirect Australia. (2023). Eczema (atopic dermatitis).

New South Wales Health. (2026). Expanded scope pharmacy services – minor skin conditions.