We ship to anywhere in Australia and New Zealand using Australia Post. You’ll be happy to know that when you place an order with The Pharmacy Network, we aim for it to be carefully packaged and shipped to you within 1-2 business days. You will receive tracking information by email as soon as your order is lodged with Australia Post. Your order will be delivered to the address provided at checkout and, due to COVID Zero-Contact procedures, may be left unattended if you are not at home.
Click and Collect
All items on our website are available for Click and Collect if you live in ACT and surrounding regional areas. Click and Collect orders are processed free of charge. To check availability, please input your address/postcode at checkout and click and collect store options will display.
Click and Collect areas include: all ACT postcodes, 2580 - 2584, 2618-2630, 2642 & 2720. For Click and Collect orders, you will receive a confirmation email from us when your order is first received and a second email when it is ready to collect from your nominated store.
Shipping to Australian locations
Free Standard shipping for all orders over $99
Flat rate fee of $8.95 for all orders delivered within Australian Capital Territory (ACT) and New South Wales.
For other states, we charge shipping based on the total weight of your items:
- $10.95 for up to 3 kilos
- $12.95 for over 3 kilos to 6 kilos
- $15 for any order over 6 kilos.
Our shipping rates are clearly shown during checkout once you have entered your address and postcode and are calculated using Australia Post postal rates. Please note that Gastrogel is charged at $5 per bottle.
Shipping to New Zealand
We charge shipping based on the total weight of your items and ship using Australia Post (Economy Air):
- $12 for under 500grams
- $16 for over 500 grams to 1 kilogram
- $18 for over 1kg to 2kg
- $35 for over 2kg.
Our shipping rates are clearly shown during checkout once you have entered your address and postcode and are calculated using Australia Post postal rates. Please note that free shipping is not an option for NZ residents.
Delivery times are reliant upon normal Australia Post working hours and may vary depending on where you live. Delivery cut-off dates for Christmas have now passed.
As a guide, average DELIVERY times are listed below for each state:
ACT - 1 - 3 working days
NSW - 1 - 5 working days
Rest of Australia 5 - 10 working days
NB: Actual delivery times are dependant on Australia Post operating normally.
It is important to note that we only dispatch order Monday to Friday and not on public holidays.
For non Click and Collect orders, you will receive an email with an Australia Post Tracking number once your order is dispatched. You can track the journey of your order via the Track and Trace website http://auspost.com.au/track/ by entering your tracking number.