Delivery Information

General Delivery Information

The table below lists the delivery options, costs and delivery times. 

Delivery Info per Region

Standard Delivery Costs (incl. Packaging)
Delivery Costs
Delivery Time

Countries we ship to


FREE standard shipping is available on all Australian orders $99 or more in value (and under 3 kgs). Please use the code FREESHIP on checkout to receive your shipping discount. A customer service representative will contact you regarding any orders over 3 kgs or over our purchase limits  e.g. Hand Sanitiser. 

The Pharmacy Network will do everything possible to get your order to you as fast and as securely as possible. It may be necessary for some orders to be shipped in more than one box and you may obtain these parcels at different times. Please note that Public Holidays will add an extra day of delivery time and order processing may vary during peak volume times such as Christmas and Mother's Day.

We will dispatch all orders received before midday weekdays AEST before close of business the same day.

Your order from The Pharmacy Network will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons.  We partner with well-known and trusted delivery services to minimise delivery times. These include:

  • Our own personal delivery driver
  • StarTrack
  • Australia Post
  • Local delivery couriers

These estimations are based upon transit time once dispatched from our warehouse. Please note Australia Post and our couriers do not operate on weekends and public holidays

Prescription processing services

Orders for prescription items can only be processed over the phone and we require a physical copy of your prescription paperwork. Please call your preferred Pharmacy Network store to arrange collection with one of our dispense assistants. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order.


We offer a personal shopping collection service at all of our pharmacies. You can use our website to plan your order and then call your preferred pharmacy. They will take your order including any prescriptions over the phone and arrange same day collection for you.